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FAQ

How do I get a garbage can?

Contact Waste Management directly or you may also use one that you already own.  Garbage cans  are not required to be Waste Management cans to be picked up. Please visit our Sanitation Services page for more information.

What day is garbage pick-up?

Garbage and yard waste will be picked up on Wednesday's only. Please visit our Sanitation Services page for more information.

Who do I call if a street light is out?

You may notify LG&E by clicking here and filling out their online form.

You may also contact Heritage Creek City Hall at 502.239.2336 during normal business hours.

When are city council meetings?

Regular scheduled council meetings are held on the second Monday of each month beginning at 6:30pm. Please view our Calendar page to view all upcoming meetings and events.

Is the Police Department available 24/7?

The Heritage Creek Police Department is currently staffed for availability 16 hours per day. Those times when we do not have officers available, the Louisville Metro Police Department responds to calls for service. As our population continues to grow, the city will re-evaluate staffing. Please visit our Police Department page for more information.

City of Heritage Creek

8700 Justice Way · Louisville, KY 40229
PHONE: 502.239.2336 · FAX: 502.907.0086

CITY HALL HOURS OF OPERATION

MON, TUE, THU, FRI: 8:00AM - 3:00PM
WED: 12:00PM - 6:00PM
SAT, SUN: CLOSED

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